FAQ

The Kodie app is now available in the Shopify app store. Search for Kodie, then click “Get App,” and the app will be installed on your shop right away. You may also visit our app on Shopify by clicking on the link below: 

App link

Kodie is a gift messenger app that allows the customers to add a text message while they make a gift purchase, and the app will automatically deliver this gift message to the recipient’s inbox at the same time the order is delivered.

Once installed, Kodie will be connected with Shopify’s Order Checkout page or Thank You page, capturing and saving the personalized gift message from the sender. The app will communicate with the logistics carrier to obtain a tracking number for the order. Once the order is delivered, the personalized gift message will be sent to the recipient’s mobile device.

To use Kodie, merchants must have a Shopify store.

Please feel free to contact us at support@kodie.com at any time, and we will respond as soon as possible.

No, this is a completely free app, and neither customers nor merchants are charged for using it.

No. The gift message will be delivered to the recipient’s mobile device in the form of a text message

Kodie encrypts all the messages sent by customers using an end-to-end encryption technology, so that they are not visible to the merchant or the app itself.

No, all Shopify merchants can install the app for free. The merchant will not be charged for any number of messages sent by customers.